Smarter Staffing with HRPP: Reducing Turnover to Drive Sales and Growth

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Suzanne Scott

HR Consultant

Suzanne graduated from Memorial University of Newfoundland (MUN) with a Bachelor of Arts degree in Sociology. She has also completed various certificate programs in Business Administration and Criminology and has achieved a variety of certificates and training in the field of Human Resources Management. Some areas of focus are Full Cycle Recruitment and Retention, Employee Relations, Compensation/Benefit Reviews, Policy Development, as well as Training and Development. Suzanne is always looking for innovative ways to improve the current model.

Attentive to details, processes and most importantly, to people, Suzanne is an experienced HR Professional with over 15 years’ experience working in non-profits, private and public sector organizations and she is passionate about building relationships with others and creating processes to enhance strategic business outcomes.

Chloe Baker

HR Coordinator

Chloe graduated from Memorial University of Newfoundland in 2020 with a Bachelor of Business Administration. Chloe comes to HRPP with an Accounting background and is currently focusing on work within the field of Human Resources. Chloe is very passionate about her work in the HR discipline, which aligns closely with her personal values and professional goals. Chloe finds her work with HRPP as a HR Coordinator very rewarding.

Chloe is excited for new opportunities and challenges that come with any role in Human Resources. Her focus is to assist with recruitment and consulting to meet the needs of HRPP’s Clients while collaborating with the HRPP team members.

Chloe aspires to continue gaining more knowledge and theory as a Human Resources professional while supporting the dynamic and growing team at HR Project Partners.

Chloe Baker

HR Coordinator

Chloe graduated from Memorial University of Newfoundland in 2020 with a Bachelor of Business Administration. Chloe comes to HRPP with an Accounting background and is currently focusing on work within the field of Human Resources. Chloe is very passionate about her work in the HR discipline, which aligns closely with her personal values and professional goals. Chloe finds her work with HRPP as a HR Coordinator very rewarding.

Chloe is excited for new opportunities and challenges that come with any role in Human Resources. Her focus is to assist with recruitment and consulting to meet the needs of HRPP’s Clients while collaborating with the HRPP team members.

Chloe aspires to continue gaining more knowledge and theory as a Human Resources professional while supporting the dynamic and growing team at HR Project Partners.

Heidi graduated from the College of the North Atlantic (CNA) with a Business Management (Accounting) Diploma and is working toward a Bachelor of Business Administration through Memorial University of Newfoundland and Labrador.

Heidi joined HRPP as a full-time employee in September 2022. She brings passion to her work as an Accounting Administrator and as an employee of HRPP, which complements her personal values and allows her to grow in the field of accounting.

Heidi is excited to use her knowledge, experience, and work collaboratively with HR Project Partner’s team to focus on our client’s needs and requests.

John Lohnes

Recruitment Specialist

John has more than 20 years of experience within corporate HR and 3rd party recruitment. He has honed his skills in the areas of Payroll and Benefits as well as acting HR Generalist and Corporate Recruiter, Staffing Executive, also serving in management, technical, and non-technical positions. Within 3rd party recruitment he has held positions of Senior Technical Recruiter and Branch Manager for a Canadian-owned national recruitment company, leading and staffing roles within Telecom, IoT, IIoT, R&D, Web Services, and Software Development.

Recently, John has staffed various engineering and technical positions within mining and oil and gas. Filling vacancies throughout Canada, he has significant experience staffing local, regional, national, and foreign national candidates.

John plays drums and writes lyrics. As a member of SOCAN, he co-wrote, recorded, and sold a song in aid of charities in Atlantic Canada. He and his band “Karen Fougere and Needham Hill” released an album titled “Shadows Within”.

Chantal Noel

Bilingual Recruiter

Chantal graduated from NBCC Moncton, NB as a Human Resource Manager, specializing in Recruitment. She will complete her Registered Professional Recruiter (RPR) with the IPM Management Training and Development Corporation in 2023.

Chantal’s experience includes full-cycle recruitment, working with various industries such as Mining as well as Oil and Gas. She excels in Recruitment, onboarding, and personal management.

Chantal joined HRPP in 2022 as a Bilingual Recruiter and enjoys helping candidates find the right job. She is dedicated serving HRPP clients and her passion for Recruitment makes her an asset to all of our clients.

Chantal Noel

Bilingual Recruiter

Chantal graduated from NBCC Moncton, NB as a Human Resource Manager, specializing in Recruitment. She will complete her Registered Professional Recruiter (RPR) with the IPM Management Training and Development Corporation in 2023.

Chantal’s experience includes full-cycle recruitment, working with various industries such as Mining as well as Oil and Gas. She excels in Recruitment, onboarding, and personal management.

Chantal joined HRPP in 2022 as a Bilingual Recruiter and enjoys helping candidates find the right job. She is dedicated serving HRPP clients and her passion for Recruitment makes her an asset to all of our clients.

Noah Tessier

Recruiter

Noah is a graduate from the College of the North Atlantic with a diploma in Business Management (Human Resource Management). Noah currently works as a Junior Recruiter with HRPP, in this position he administers full-cycle recruitment, and is excited for the new opportunities and challenges that arise with this role.

Noah has 1.5 years of experience in recruitment, he specializes in full-cycle recruitment and has provided staffing services to many local operators within Newfoundland and Labrador. Noah has held positions such as Recruitment Administrator and Junior Recruitment Advisor and has experience recruiting for candidates in the fields of Mining, as well as Oil and Gas.

In his personal time, Noah enjoys following and participating in various action sports such as Snowboarding and Mountain Biking. Noah enjoys listening to music, attending live concerts, playing the drums, video games, and spending time with family and friends.

Rebecca graduated from Memorial University with a Bachelor of Business Administration degree in May 2023. As a recent graduate, Rebecca is eager to gain valuable experience and grow her knowledge in the field of Human Resources.

Rebecca is excited for the new opportunities and challenges that come with her new HR role. Her focus in this role is to provide great client service and support to her fellow colleagues in recruitment, onboarding, and employment relations.

In her personal time, Rebecca enjoys spending time with her family and friends, camping, and cooking.

Kayla Coffey

Operations Lead

With a diploma in Executive Office Administration from the College of the North Atlantic and over 13 years of executive-level administrative expertise, Kayla excels in delivering exceptional service across diverse industries. With a robust background spanning payroll, emergency services, and administration, Kayla has demonstrated her proficiency in both public and private sectors including healthcare, justice, banking, and mining.

During 2023, Kayla played a pivotal role in supporting our client’s mining operations, showcasing her capability, which led to her recent promotion to Operations Lead. In this new capacity, Kayla will oversee daily operations at the Labrador City office and spearhead onboarding initiatives for our company in the region. Her enthusiasm to leverage her expertise in collaboration with our team and new hires features her commitment to excellence.

Kayla’s unparalleled organizational skills and unwavering dedication to client satisfaction stand as her greatest attributes, ensuring the continued success and growth of our operations.

Rebecca Oldford

Operations Lead

With a diploma in Veterinary Assistant/Reception from Academy Canada and over 13 years of administration services, Rebecca excels in delivering exceptional service with a background spanning payroll, emergency, and medical services along with overseeing production and quality care with Labrador Grenfell Health.

Rebecca has played a role in supporting Labrador West Health Centre for over 10 years.

She is known well to the community and has built a positive relationship with business owners and companies in the area.

Rebecca will oversee daily operations at the Labrador City office and spearhead onboarding initiatives for our company in the region. Her enthusiasm to leverage her expertise in collaboration with our team and new hires features her commitment to excellence.

Rebecca’s organizational skills and dedication to client satisfaction stand as her greatest attributes, ensuring the continued success and growth of our operations.

As a graduate of Memorial University of Newfoundland with a Bachelor of Commerce Degree specializing in Human Resource Management and Labour Relations, Tracy has a broad background in Human Resource Management spanning over 23 years within provincial and federal governments, for-profit businesses, and not-for-profit organizations in Newfoundland and Labrador.

Tracy is committed to life-long learning and has participated in countless training sessions, workshops, and conferences. Topics are diverse and have included such areas as advanced alternative dispute resolution, recruitment and interviewing practices, evaluation techniques, employee relations, performance management, duty to accommodate, diversity and Human Rights, interpersonal competencies, and verbal and written communication skills training.

Tracy obtains job satisfaction from research and analysis, creating Human Resource Management documents, team collaboration, consulting with stakeholders, and exceeding expectations.

Gurwinder is a 2024 graduate of the College of the North Atlantic with a diploma in Executive Office Management. She excels in managing administrative tasks, ensuring smooth office operations and providing effective support to executives and team.

Gurwinder is known for her organizational skills and keen attention to detail.

Her proactive approach to problem-solving and effective communication fosters a positive work environment. With a passion for helping others succeed, Gurwinder is dedicated to enhancing productivity and contributing to the overall success of the organization.

Menel Ben Taher is a bilingual logistics coordinator at HRPP, blending her scientific background with her expertise in project management. With prior experience in the retention and attraction of international talent in Quebec, Menel has a unique perspective on workforce dynamics. Her career took a pivotal turn when she served as executive director for a non-profit organization in Labrador West, where she honed her skills in detail orientation, organization, and problem-solving.

Menel excels at tackling day-to-day challenges and optimizing processes, making her a vital asset to the HRPP team. She inspires her colleagues with her creativity, respect for others, and a strong sense of accountability. Menel’s commitment to excellence and her ability to connect with diverse teams contribute to a collaborative and efficient work environment, driving HRPP’s mission forward. Her multifaceted experience enriches the team’s capabilities and enhances the overall effectiveness of their initiatives.

Elizabeth Whitten is a senior human resources and labour relations professional with over thirty years of strategic leadership experience in the private, public, and not for profit sectors. She is a strong leader, communicator, and relationship builder with a track record of success. Her most recent position was as Director of Human Resources with Newfoundland Power. She has also held senior human resources roles with the Public Service Secretariat of the Government of Newfoundland and Labrador, the Newfoundland and Labrador Credit Union, Fortis Properties Corporation, and the Health Care Corporation of St. John’s.

Elizabeth is a Chartered Professional in Human Resources (CPHR) and holds a Masters In Employment Relations (MER) and a Bachelor of Commerce (Hons.) from Memorial University of Newfoundland. She holds a Certificate in Adult Education from St. Francis Xavier University and has completed advanced training in harassment investigation, negotiation skills , and alternate dispute resolution.

Elizabeth has served on the boards of directors of several community and professional organizations and was a founding member of the Human Resources Professionals Association of Newfoundland and Labrador. She has broad skills in all areas of human resources management.

Anne E. Fagan is the owner and principal consultant with Fagan Consulting and has been performing human resources consulting and general management for four decades throughout Canada and the Middle East. She recently joined HR Project Partners as a HR Consultant. Her projects focus on the client’s strategic positioning and goals and her belief is that true success is dependent upon a close partnership with the client to constantly validate project deliverables. Anne’s expertise covers all functional areas of HR management, with a particular emphasis on compensation design, employee engagement, recruitment, job analysis/competency development, workplace investigation, performance management, and organizational design & review.

Cherie is an experienced Recruitment Specialist with over 25 years in recruitment, customer service and sales. She is known for her friendly, approachable nature and her exceptional ability to connect with both clients and candidates. Cherie takes pride in building strong relationships and truly understanding the needs of both sides, which helps her find the perfect match for every role. Her passion for helping others is at the heart of her success. Outside of work, Cherie enjoys spending quality time with her family and engaging in activities that bring her joy.

Sarah Flight

Bilingual Logistics Coordinator

Sarah graduated from Algonquin College in Ottawa in 2019 with honors in Public Relations

She started working at HRPP in the spring of 2022, as the Bilingual Logistics Coordinator. She is excited to take on this new role by providing logistical support to the HRPP team. She plays an important part of supporting the internal and external team and is responsible for ensuring operations regarding travel and fleet management are running smoothly and efficiently.

Sarah’s ability to multitask and her strong work ethic are a big help in her day-to-day tasks and her communications background allows her to provide support through onboarding and training initiatives. She loves collaborating with the HRPP team to come up with new processes to help support HRPP’s business functions.

Away from the office Sarah is extremely passionate about being active and plays an important volunteer role in numerous leagues and organizations throughout Labrador West. She believes in giving back to the youth in her community and strives to encourage and promote healthy living.

Lori-Ann comes to HRPP with 16 years of Administrative and Accounting experience. She has fulfilled two placements with HRPP, as a contractor, and in February of 2022 she secured an internal position as Payroll and Accounting Administrator and couldn’t be happier about it.

Lori-Ann places honesty and integrity high on her list of priorities and aims to adhere to this in both her work and her personal life. She grew up on the scenic West Coast of Newfoundland and when not working she can be found enjoying it with her family and friends.

Lori-Ann aspires to gain more knowledge, learn, grow, and be a dedicated and precise Payroll and Accounting Administrator as she supports the dynamic and growing team at HR Project Partners.

Brandon Tremblett

Cost and Accounting Coordinator

In 2015 Brandon obtained a 3-year business management diploma through College of North Atlantic (CNA), with a concentration in accounting. During his time at CNA, he became a certified specialist in Sage Simply Accounting.

Brandon has a wide range of accounting experience and has worked in the field for more than 7 years. He worked as a finance and administration officer for 4 years in the non-profit sector; this consisted of all finance and administration tasks for the company. He went on to work for a trans-ocean shipping company where he learned and worked in the accounting program SAP. His main areas of focus have been accounts payable, accounts receivable, government remittances, auditing, administration, budgeting, proposal writing and payroll.

In 2021 Brandon completed upgrading his education to a Bachelor of Business Administration, obtaining this through Memorial University’s Grenfell Campus. Brandon started with HRPP in January 2022 as an Accounting and Cost Coordinator. Since starting, he has worked in Cost Control, Payroll and Administration.

With a positive can-do attitude, he is looking forward to using his experience and skills to assist both employees and clients with their accounting and administrative needs.

Brandon Cooper

HR Assistant

Brandon graduated from the Northern Alberta Institute of Technology (NAIT) Bachelor of Business Administration – Human Resource Program and holds a Diploma of Human Resource Management from NAIT.

Brandon’s experience includes full-cycle recruitment, training and development as well as almost ten years of experience in customer service and the hospitality industry. Brandon’s knowledge and passion for the field of Human Resources (HR) allows him to excel in on-boarding, securing top talent, public speaking, job coaching/mentorship and other critical HR functions. Brandon is currently working towards attaining his Chartered Professional in Human Resources (CPHR) designation.

Brandon is most passionate about recruitment and enjoys being able to assist candidates in obtaining positions that allow them to reach their full potential. Brandon believes that a critical factor in guiding candidates to the right job is building and maintaining professional relationships. This requires a thorough screening and the ability to engage in productive conversations with applicants to reveal how their skills, experience, and personalities relate to a suitable position Brandon focuses his attention on maintaining high-quality relationships with clients, applicants, and co-workers to provide the exceptional service.

Faith Fifield

Executive Coordinator

Faith graduated with a Diploma in Business Management (Human Resources Management) from the College of the North Atlantic in June of 2020 and is currently completing her Bachelor of Business Administration through Memorial University.

Faith has a dynamic background of experience in many different industries, Faith is an analytical thinker, and enjoys accounting, HR, and marketing. Faith enjoys auditing, and problem solving, as well as communicating with people which makes her an excellent fit for a client driven organization like us!

Faith was born and raised in Happy Valley – Goose Bay, NL and made the move to St. John’s to work with HRPP in January 2022 as the Executive Coordinator and quickly came to love the work atmosphere and her colleagues. Faith’s focus at HRPP is on payroll, document control, recruitment and consulting support, and office coordination.

Faith looks forward to growing her skill set at HRPP and getting more involved in the community!

Rebecca Vardy

Payroll Administrator

Rebecca graduated from Eastern College with a diploma in Payroll and Accounting Administration. She is a member of the Canadian Payroll Association and holds a Payroll and Compliance Practitioner Certification and is currently working her way towards the Certified Payroll Manager Certification.

Rebecca has over 6 years of Payroll and Accounting experience. Working in numerous of fields from Public Service, Film Industry and Food Industry where she provided Payroll and Accounting Support.

Rebecca thrives in a fast-paced environment and is always aiming to give clients and employees top notch payroll services. She looks forward to bringing her payroll knowledge and skill to her position and working with the team to provide continued exceptional service to all our clients.

Allan Willcott

Marketing & Communications Coordinator

Allan recently graduated from the College of the North Atlantic’s (CNA) Business Management (Marketing) program in 2020.

Allan first started working with HRPP through a six-week work placement program. He continued to work with HRPP through the Summer and has recently been brought on as a full-time employee. Allan mainly focuses on supporting the team in a marketing role by preparing HRPP’s digital content, registering for networking events, and helping the team prepare for charitable fundraisers. He also supports the recruitment team in the onboarding of new employees.

As a developing marketing professional, Allan enjoys collaborating with his coworkers on various marketing ideas and possibilities and finds it very rewarding when he sees the teams vision come to life. He is a creative person who values effective teamwork and communication, all of which are important traits for a successful Marketing professional.

Julie Bourne

HR Coordinator

Julie graduated from Memorial University of Newfoundland (Grenfell Campus) in 2019 with a Bachelor of Business Administration.

Julie began working at HRPP in the Fall of 2021, as an aspiring HR professional she is excited to take on a new challenge in the recruitment field. Her main focus is to provide support in all facets of the recruitment process in order to meet the best needs of clients. She enjoys helping other team members where needed and collaborating with others to come up with new processes and ideas.

As a developing professional, Julie looks forward to applying her existing knowledge and skills to her position and collaborating with her co-workers to consistently grow and provide exceptional support to the organization.

Belinda Adams

Regional Operations Manager - Labrador

Belinda has 32 years of experience with the Iron Ore Company of Canada in various leadership roles.

Belinda started her career as a unionized employee where she worked many areas of the IOC Mine Site. Through hard work and determination Belinda progressed her career in leadership roles within IOC. She held the positions of Operations Supervisor, Operations Planner, HSE Superintendent, Contractor Management Superintendent, and Superintendent of Pellet Plant Operations.

Belinda is a certified Health, Safety, and Environmental Professional, after she completed a two-year certificate in the Health, Safety and Environmental Processes (CHSEP) program at the University of New Brunswick.

Belinda is an experienced and confident leader that excels in managing people and processes. She can inspire action through proper guidance and mentorship and uses her knowledge to educate others along the way.

Belinda promotes inclusion and diversity in the workplace and prides herself in the respectful working relations that she fostered with union/non-union teams, as well as the many groups and clients she has worked with in previous roles.

Belinda was recently elected to Municipal Council in Labrador City, a commitment she felt necessary to give back to her community.

Belinda enjoys a challenge and couldn’t be more excited for the next chapter in her career. She believes the best way to predict your future is to create it.

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The standard chunk of Lorem Ipsum used since the 1500s is reproduced below for those interested. Sections 1.10.32 and 1.10.33 from “de Finibus Bonorum et Malorum” by Cicero are also reproduced in their exact original form, accompanied by English versions from the 1914 translation by H. Rackham.

Wanda Burden

Accounting Assistant

Wanda is a graduate from Holland College specializing in Accounting. She has also completed multiple training courses including Excel, Respectful Workplace, and Advanced Public Relations.

Wanda has over 18 years’ experience in Accounting and Payroll throughout her career. She has been employed for the last 13 years with the Town of Labrador City where she provided Administration, Human Resources, Account Receivable, and Account Payable support.

Wanda started with HR Project Partners in September 2021 as a Cost and Accounting Lead, where she provides advanced support in all functions of Accounting, Payroll, Cost Control, as well as assists our clients and the HRPP team. She looks forward to applying her existing knowledge and skills to her position and working with the team to provide exceptional service to all of our clients.

Mike Hinchey

HUMAN RESOURCES ASSISTANT

Mike graduated with Honours from the Red River College in Winnipeg, MB after completing the Human Resources Management and the Management Development, programs in 2015. He has since completed various courses in the HR field in order to be eligible for the CPHR designation, which he is now pursuing at this time.

Mike comes to HR Project Partners with nine years of experience in full-cycle recruitment. He enjoys living in Newfoundland and Labrador and working for an organization that shares similar values to his own, caring about our local community and helping candidates to find opportunities, locally, or elsewhere in this wonderful country of Canada.

Mike is passionate about recruitment, to help others to find suitable employment, as well as helping employers find the right fit for their organizations.

Cynthia Neil

Accounting Assistant

Cynthia graduated from College of the North Atlantic with a diploma in Office Administration – Executive. Since completing this program, she has developed her skills and experience while working as a Payroll Officer before joining the HRPP team in April 2021. Cynthia excels in data entry, payroll, year end processes and other accounting functions.

Here at HRRP, Cynthia assists the team with payroll, group benefits, credit card reconciliation, and assisting in the accounting functions for onboarding of new hires.

Cynthia enjoys providing efficient and welcoming service, as well as concise and positive feedback when inquires are made regarding payroll, credit card statements and benefits. She takes great pride in preparing accurate data entry and assisting the team.

JENNIFER TRAVERS

ADMINISTRATIVE COORDINATOR

I am a graduate of the University of New Brunswick (UNB) in Fredericton. I graduated in 2004 with a Bachelor Degree in Business and I focused my studies in Marketing. I have lived in Labrador City for most of my life and have a strong desire to help my community, clients and their businesses succeed. I moved back to my hometown of Lab City shortly after completing University, with a great understanding of the community members and how the economy shifts in a mining town.

Using my knowledge and education as a driving force early in my career, I have had the opportunity to gain some meaningful and diverse work experience. This in turn has led me to where I am today at HR Project Partners. Some of the previous experience that has shaped my career started when I became a Labor Market Researcher for the local Labrador West Economic Zone Market. During my tenure with this role, some of my achievements to note are in developing relevant statistics as well as forecasting the labor shortage which would result in the market demand. Another contract that I had the opportunity and pleasure to work on was assisting local skilled trade clients with their financial assistance. This in turn offered opportunities for those participants to gain valuable education at the Department of Advance Education, Skills and Labor. Further to this experience, I developed skills as a Project Administrator and later as a Business Analyst in the Finance department, work with IOCC. Experienced in working within the business and customer service sectors, I have gained the confidence and people skills, along with the desire to support my employers, customers as well as my colleagues while looking out for their best interests.

I enjoy meeting new people as well as interacting and working with a great supporting team at the St. John’s office. I am so thrilled to be part of this amazing company to assist here locally in my hometown of Labrador City. As I work alongside with Jacqui, I will be responsible in on-board training, welcoming all new employees into the area, as well as assisting the local community members with learning of many new job opportunities to come.

HANNAH JANES

HUMAN RESOURCES ASSISTANT

Hannah graduated from the Business Management program at the College of the North Atlantic with a discipline in Human Resources.

Hannah assists the team with Recruitment for large- and small-scale projects for various businesses. She focuses on facilitating new hire orientations and recruiting for roles such as those within the fields of Administration, Engineering, Project Controls, Construction Management, Automotive, and many other areas. Hannah enjoys collaborating and consistently helping others, whether that be co-workers, clients, or potential candidates.

As a developing HR professional, she recognizes that her work with the HRPP team is very rewarding and meaningful. She is a caring and focused individual and effectively communicates with her team as well as the public on a daily basis. Her experience, passion and personality coincide well with the competencies of a Human Resources Professional.

Tracy graduated from Algonquin College with a diploma in Office Administration – Executive. She is a member of the Canadian Payroll Association and is certified as a Payroll Compliance Practitioner. Since completing the Office Administration – Executive Program Tracy has expanded her experience and knowledge in the accounting field with a strong focus in Payroll and Cost Control. She has completed multiple courses and programs including those in Advanced Excel and Supervisory Training.

Tracy has over 9 years’ experience in Accounting and Payroll with experience in various accounting programs such as QuickBooks, Simply Accounting, Avionte, and DRMIS. Her working experience includes working for the Department of National Defence and various small businesses in Ontario, where she provided Administration and Accounting support.

Tracy started at HRPP in January 2019 as an Accounting Administrator, where she provided all functions of Accounting, Payroll, Cost Control, and other administrative supports to the team. Since early 2020, Tracy has been promoted to a Cost and Accounting Lead position. Her dedication and passion for accounting and helping others shines through in her ability to effectively communicate and assist both employees and clients.

DENISE DAY

BILINGUAL RECRUITER

Denise studied Psychology at John Abbott College. In 2005, she started her career in recruitment in a small placement agency which consisted of herself and the owner. In the 4 years that she spent there, Denise wore many hats and acquired experience and knowledge which lead to the growth of the business and office staff. She then moved on to other opportunities and spent the next few years working in many different locations. In 2014, Denise returned to her first love and is now recruiting more technical roles such as Engineering and IT in several different industries across Canada and the U.S.

Denise now has 10 years of experience in executing recruiting plans. She has managed all phases of full cycle recruiting, from initial sourcing and interviewing through offer negotiations, placement, and onboarding. She is a recruiting professional with the ability to build strong relationships with hiring managers and candidates in every field. Denise sees herself as a people person and a team player.

On a personal note, Denise has been volunteering since 2005 in a yearly charity event hosted by 94.7 Hits FM to raise funds for the Otis Grant foundation, which is a foundation aiming to help families in need.

AMY McCARTHY

MANAGER - HUMAN RESOURCES AND CONSULTING

As the Manager of Human Resources and Consulting at HR Project Partners Inc., Amy leads a team of HR professionals who provide tailored and innovative solutions to clients across various industries, such as telecommunications, public sector, non-profit, and marine and mining logistics. With over 17 years of experience in the field of human resources, Amy has developed a strong reputation for delivering high-quality results and exceeding expectations.

Her core competencies include HR and project management, policy and procedure development, auditing, report writing, coaching, recruitment, workplace and harassment investigations, organizational reviews and development, compensation and benefits administration, employee relations, and occupational health and safety. Amy holds the Registered Professional Recruiter (RPR) designation from the Institute of Professional Management (IPM), the IPMA-Advanced Human Resources Certified Professional designation (IPMA-ACP) and is certified in mental health and wellness for the workplace by St. John Ambulance Canada. She is also a Certified Facilitator in the Connections Leadership Journey with The Learning Edge, an award-winning Canadian program and institute, as well as a Trainer for the Everything DiSC^® (A Wiley Brand) Product, helping to build better relationships in the workplace.

Amy’s mission is to help organizations and individuals achieve their full potential by providing strategic and operational HR support, guidance, and advice. She is passionate about creating positive and inclusive work environments, fostering employee engagement and retention, and promoting professional growth and development. Amy is always eager to learn new skills, explore new challenges, and collaborate with diverse and talented teams.

Dylan Miles is the Recruitment Manager at HR Project Partners, where he leads recruitment operations with a strong foundation in Human Resources and extensive experience in full‑cycle recruitment across the Mining, Construction, and Marine sectors. Known for his strategic approach and clear communication, Dylan works closely with clients and candidates to deliver efficient, high‑quality hiring solutions.

He holds a Bachelor of Business Administration through Memorial University and a Diploma in Business Management with a Human Resources focus from the College of the North Atlantic. Dylan also maintains several professional credentials, including the Registered Professional Recruiter (RPR) designation, certification as a Strategic Leader through LINX‑HR Canada (formerly IPMA), and certification as an Everything DiSC® facilitator. His ongoing commitment to professional development ensures he remains aligned with evolving HR practices and industry trends.

Dylan’s leadership style is grounded in empowerment, collaboration, and accountability. He focuses on developing his team’s strengths, fostering open communication, and creating an environment where recruiters can operate with confidence, clarity, and autonomy. This approach supports both high performance and a positive team culture.

Throughout his career, Dylan has contributed to major recruitment initiatives, including securing talent for large‑scale mining projects and supporting clients with practical, solutions‑focused HR guidance. He leads a high‑performing recruitment team and fosters strong client partnerships, ensuring the consistent delivery of tailored, effective recruitment strategies. His dedication to excellence and passion for the field underscore his impact within the Human Resources and recruitment landscape.

Janessa Cole, CPHR, is a seasoned professional with over a decade of leadership experience in operations management and human resources across diverse sectors including heavy industrial, mining, construction, oil and gas, and private enterprise. A graduate of Memorial University with a Bachelor of Commerce degree (2014), Janessa has consistently demonstrated a commitment to organizational excellence, strategic workforce planning, and inclusive leadership.

Her career is distinguished by her ability to navigate complex operational environments, implement effective HR strategies, and foster employee development. In 2020, she earned the Certified Professional in Human Resources (CPHR) designation, further validating her expertise in the field. She also holds certification in Train the Trainer for Everything DiSC®, equipping her to lead impactful training and development initiatives.

Janessa has contributed her insights to industry panels at Central Minex, speaking on topics such as workforce supply and demand (2023) and diversity and supplier engagement in mining (2025). In 2024, she moderated “The Power of Small: Defying the Odds,” an event hosted by the Labrador West Chamber of Commerce and NLOWE, highlighting her dedication to empowering small businesses and fostering community collaboration. In 2025 she also co-presented to the Newfoundland and Labrador Construction Association Women in Construction Coffee Circle on a topic of “HR Challenges: Strategies to Recruit and Retain”.

Driven by integrity, compassion, and a results-oriented mindset, Janessa continues to be a catalyst for positive change in the organizations and communities she serves.

Jacqui Bailey, the President of HR Project Partners, brings a wealth of expertise and accomplishments to her role. With a Bachelor of Social Work and a Bachelor of Arts Degree in Sociology and Psychology from Memorial University, along with a master’s Certificate in Project Management, Jacqui has a solid educational foundation.

Her accolades include being honored as the “2019 Entrepreneur of the Year Award – Momentum” by NLOWE, named a “Top 50 CEO” in 2020 by the Atlantic Business Magazine, and the recipient of the 2022 RBC Momentum Award. Furthermore, she’s an active member of the Newfoundland & Labrador College Of Social Workers and a Board Member with the NLOWE (Newfoundland And Labrador Organization of Women Entrepreneurs).

Jacqui’s commitment to ethical standards and professionalism is evident in all aspects of her work. With over 30 years of experience, she has honed her skills in diverse fields such as Human Resources Management, Labor Relations, Project Coordination, and Stakeholder Engagement, among others. Her professional journey has taken her through heavy industrial environments, mining, construction, oil and gas, and non-profit organizations, as well as involvement in EPCM projects and corporate settings.

In her role as President of HRPP, Jacqui continues to demonstrate her dedication as a senior professional, leveraging her extensive experience to drive success and make a positive impact in various sectors.

With over 12 years of hands-on experience in the mining and construction industries, Chad has a wealth of experience and knowledge that supports him in his role as a Logistics Coordinator at HRPP. In his current role, he manages key operational tasks such as booking training sessions and flights, scheduling and maintaining light duty vehicles, and ensuring overall logistical efficiency to support field operations.

Chad has operated a wide range of heavy machinery, including shovels, loaders, graders, backhoes, and haul trucks. He brings a deep understanding of remote mining operations and has been recognized for his strong commitment to safety, teamwork, and mentoring new operators. This experience allows him to make strong connections with the HRPP team and helps him succeed in fleet management for light duty vehicles.

Chad holds multiple licenses and safety credentials, a high school diploma and has completed formal training at the College of the North Atlantic. Outside of work, Chad has earned lifeguard certifications and has volunteered in this capacity within his local community.

Deborah has been supporting staffing and client management initiatives across the Oil & Gas, Mining, Shipbuilding, and Industrial sectors throughout Newfoundland and Labrador and across Canada since 2012. A true people‑person with natural curiosity and an entrepreneurial mindset, she takes great pride in her work and finds genuine fulfillment in helping clients and candidates succeed.

With a strong track record in business development, sales, and account management, Deborah excels at building trust, forging meaningful connections, and delivering measurable results. She is a progressive, strategic recruiter known for her exceptional communication, organizational, and interpersonal skills.

Deborah holds a Bachelor of Arts from Memorial University (2003) and has completed extensive professional development in recruitment, onboarding, HR foundations, and diversity and inclusion.

Outside of work, she enjoys staying active, spending time outdoors, being with family, and unwinding with a good cat‑vs‑dog video.

Sophia Trottier is a bilingual senior Human Resources professional with over 30 years of experience in highly unionized workplaces. She is a Certified Human Resources Professional (CHRP) since 2000 and obtain her Advance Certification in Workplace Investigations from Rubin Thomlinson in 2022. As an investigator, Sophia has ample experience in managing a broad range of workplace complaints and conducting many workplace assessments in-house. Her tenure in HR provides her with a unique perspective that allows her to balance practical business considerations with the broader legal framework. Her experience as an investigator enables her to effectively triage workplace issues and conclude her findings with practical management corrective measures.

Sophia is also an effective interviewer, well-regarded for her non-intimidating approach and her ability to set participants at ease while ensuring each party remains accountable to their role. She was also the recipient of the Ray & Berndtson Vision Award of Excellence for the “Human Resources Professional of the Year” in 2002.

Smarter Staffing with HRPP: Reducing Turnover to Drive Sales and Growth

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